Why your review matters
If you're wondering how to write a review on Google, you're not alone. Millions of people post google review feedback every day to help others make informed decisions. A good review rewards a hardworking small business and guides future customers, while constructive criticism helps owners improve.
How write Google review on mobile
- Open the Google Maps app on your phone.
- Search for the business you visited.
- Tap the business name at the bottom, then tap the "Reviews" tab.
- Scroll down to the "Rate and review" section.
- Tap the stars to score the business, write your text, and add photos if you have them.
- Tap "Post".
How to write a review on Google on desktop
- Go to Google.com or Google Maps in your browser.
- Search for the business name.
- On the right-side knowledge panel, scroll down to the Reviews section.
- Click "Write a review".
- Select your star rating, write your review, and hit "Post".
What to include in a great review
To make your review truly helpful, include these 5 elements:
- Specific details: Mention what you ordered or the service you received.
- Staff names: If someone gave you great service, name them!
- Constructive tone: Even if negative, explain why you were disappointed.
- Context: Were you there for a quick lunch or a wedding anniversary?
- Photos: Images add immense credibility.
9 Example Reviews
Positive Examples
"The best coffee in town. Sarah was incredibly friendly and the almond croissant was fresh. Highly recommend!"
"Fast and honest auto repair. They explained the issue clearly and didn't overcharge. I will definitely be back."
"Beautiful hotel. The room was spotless and the breakfast buffet had tons of options. A perfect weekend stay."
Mixed Examples (3-4 Stars)
"Great food, but the music was a bit too loud. Still a lovely spot for dinner."
"The dentist is fantastic, but I had to wait 30 minutes past my appointment time."
"Nice gym, equipment is clean, but parking can be a nightmare at 6 PM."
Critical Examples (1-2 Stars)
"Unfortunately, the service was very slow tonight and our food arrived cold. We won't be returning."
"I was charged a hidden fee that wasn't mentioned on the website. Very disappointed."
"The hotel room didn't look like the photos online. The AC was broken and no one came to fix it."
Editing or deleting your review
If you made a mistake or want to update your feedback, simply go back to the business profile on Google Maps, find your review under the "Reviews" tab, tap the three dots (menu), and select "Edit review" or "Delete review".
For Business Owners: Share this guide
If you're a business owner, getting more reviews is crucial. You can share this page with your customers to show them exactly how to write a review on Google.
Even better, use Reviio to automate the entire process. Reviio sends automated review requests (via email or SMS) and filters out negative feedback through a private review gate. Best of all, you can use the free plan forever, and right now, new signups get one month of Pro features free—no credit card required.
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FAQ
Do I need a Google account?
Yes, you must be signed into a Google (Gmail) account to leave a review.
Can I review anonymously?
No, your Google account name and profile picture will appear next to your review.
Why isn't my review showing?
Sometimes Google's spam filters hide legitimate reviews. Check out our guide on why Google reviews disappear.